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Reliable Cisco 100-140 Test Preparation - Hot 100-140 Spot Questions

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Cisco 100-140 Exam Syllabus Topics:

Topic
Details

Topic 1

Hardware Uses: This domain targets a Desktop Support Technician and focuses on following basic safety procedures related to electrical shock, ESD, and fire hazards. It involves assisting users in locating information about devices including hardware specs and network details using Windows and macOS tools. It covers identifying and understanding various ports and cables, installing and upgrading desktop components like RAM and storage, and troubleshooting common hardware issues while managing driver and firmware updates.

Topic 2

IT Support Job Tasks and Responsibilities: This section of the exam measures skills of an IT Support Specialist and covers foundational help desk concepts such as queue and time management, ticketing systems, service level agreements (SLA), and key performance indicators (KPIs). It includes preparing clear and comprehensive documentation summarizing customer interactions and describes the problem-solving process involving defining issues, collecting information, analyzing causes, implementing solutions, and recording results.

Topic 3

Common Threats and Prevention: This domain measures the knowledge of an IT Security Support Technician and covers recognizing end-user security threats including phishing, malware, and unauthorized access attempts. It emphasizes basic investigation steps, helping users run malware scans, promoting strong password practices, understanding social engineering tactics targeting help desk roles, and the importance of company policies and confidentiality guidelines to protect sensitive data.

Topic 4

Operating System and Application Issues: This part targets an Operating System Support Specialist and addresses resolving Windows and macOS issues, such as display settings, updates, permissions, power management, and data backup using cloud tools. It covers troubleshooting mobile device problems on iOS and Android operating systems and provides an understanding of virtualization and cloud concepts including major providers and virtual machines. This section also covers resolving common application issues like installation and security concerns.

Topic 5

Connectivity and Resource Access Issues: This section measures skills of a Network Support Technician and involves assisting users to establish access to network resources, understanding directory services like Active Directory and cloud access management platforms, and managing multifactor authentication. It also includes troubleshooting connectivity problems with peripherals such as printers, scanners, and teleconferencing devices, as well as verifying basic network settings and diagnosing connectivity using various network commands and tools.

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Hot Cisco 100-140 Spot Questions, 100-140 Discount Code

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Cisco Certified Support Technician (CCST) IT Support Sample Questions (Q203-Q208):

NEW QUESTION # 203
A digital media company wants to upgrade their graphic workstations to handle real-time 3D rendering more efficiently.
Which GPU specification is most critical to improve performance for this task?

A. Increased GPU core count
B. Higher VRAM capacity
C. Enhanced DirectX support
D. Higher GPU clock speed

Answer: B

Explanation:
Correct Answer. C. Higher VRAM capacity For real-time 3D rendering, having a higher VRAM capacity is crucial as it allows the GPU to store more texture and scene data, which significantly enhances rendering performance and detail at higher resolutions.
Option A is incorrect because while a higher core count improves general processing power, it is VRAM capacity that more directly impacts 3D rendering performance.
Option B is incorrect because higher clock speed can boost overall speed but does not necessarily equate to better handling of large-scale 3D rendering tasks.
Option D is incorrect because
while enhanced DirectX support is beneficial for compatibility with rendering software, it does not inherently improve the handling of real-time 3D rendering data as much as VRAM capacity does.

NEW QUESTION # 204
While using remote access software to resolve a network connectivity issue, you find a related internal knowledge base article written over a year ago.
What is the best approach to using this information?

A. Apply the solution from the article immediately since it directly addresses the issue
B. Verify if the article is still relevant and check for any updates before applying the solution
C. Rewrite the article with your own understanding before applying any fix
D. Disregard the article as it is outdated and instead use a general internet search to find a solution

Answer: B

Explanation:
Correct Answer. B. Verify if the article is still relevant and check for any updates before applying the solution Ensuring that the information is up-to-date and still applicable to the current system environment is crucial, as outdated guidance might no longer be effective or could potentially cause further issues.
Option A is incorrect. Directly applying an old solution without verification may not consider changes in the network environment or software updates.
Option C is incorrect. Disregarding potentially useful internal resources can lead to inconsistent support practices and reinventing the wheel.
Option D is incorrect. While updating information is valuable, it must be done with careful validation and not in the midst of solving an immediate issue.

NEW QUESTION # 205
A network administrator notices that several computers on the network are unable to access shared resources and are assigned IP addresses starting with 169.254.
What is the likely reason for this issue?

A. The computers are set to static IP addressing
B. The DHCP server is unavailable or malfunctioning
C. The DNS settings on the computers are incorrectly configured
D. The subnet mask on the network is configured incorrectly

Answer: B

Explanation:
IP addresses starting with 254 are APIPA addresses, which devices assign themselves when DHCP servers are unavailable to provide configuration.
Option A is incorrect. Incorrect subnet mask configuration would not cause APIPA addresses to be assigned.
Option C is incorrect. Static IP addressing would prevent a computer from seeking a DHCP server or using APIPA.
Option D is incorrect. DNS configuration errors affect name resolution, not IP address configuration.

NEW QUESTION # 206
A technician needs to check network cables in a tight and cluttered server room. What safety precaution is most important to prevent accidents?

A. Use appropriate signage to indicate maintenance is in progress and secure loose cables before beginning work
B. Keep all tools in a belt to avoid leaving them on the floor
C. Bring additional lighting to use if the server room lighting is insufficient
D. Move quickly through the server room to minimize time spent in a confined space

Answer: A

Explanation:
Use appropriate signage to indicate maintenance is in progress and secure loose cables before beginning work Using signage to indicate that maintenance work is being carried out helps prevent others from entering and possibly interfering with the equipment or tripping over unsecured cables. Securing cables also minimizes the risk of tripping, which is crucial in a cluttered environment.
Option A is incorrect because moving quickly can increase the risk of tripping or damaging equipment.
Option C is incorrect as additional lighting, while helpful, does not prevent tripping hazards or physical injuries from unsecured cables.
Option D is incorrect because keeping tools in a belt, although useful for organization, does not address the main safety concerns in a cluttered server room.

NEW QUESTION # 207
A company's IT policy requires computers to automatically enter sleep mode after 15 minutes of inactivity to save energy. A user reports that their computer never enters sleep mode. What should be checked first to troubleshoot this issue?

A. Verify if any background applications are preventing sleep mode
B. Check the computer's BIOS settings for power management controls
C. Configure the computer to hibernate instead of sleep
D. Increase the time before sleep mode activates

Answer: A

Explanation:
Correct Answer. A. Verify if any background applications are preventing sleep mode Certain applications can prevent a computer from entering sleep mode by actively running tasks in the background. Checking for and addressing such applications can resolve this issue.
Option B is incorrect because changing to hibernate does not address the issue of the computer not entering sleep mode Option C is incorrect because increasing the inactivity period does not resolve the underlying problem that prevents sleep mode Option D is incorrect because BIOS settings generally do not affect Windows power management settings to this degree

NEW QUESTION # 208
......

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Elijah Baker Elijah Baker

Biography

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